Amazon DSP management software, built for UK Delivery Service Partners.

DSPOps brings driver scheduling, performance tracking, van inspections, payroll support and compliance tools into a single platform designed for how UK Amazon DSPs actually run. It's built to reduce the tools owners juggle and give OSMs better visibility on the metrics that move the weekly scorecard.

— THE PROBLEM

Most DSPs run on five separate tools that don't talk to each other.

A typical UK DSP runs the rota in Excel, dispatches over WhatsApp, checks vans on a third-party inspection app, calculates pay against Cortex screenshots in a separate sheet, and tracks compliance in a folder of PDFs. Each tool stores driver data its own way, and none of them know about each other.

The result is the same problem every week: somebody on your team is rebuilding tables in Excel instead of running the operation. Drivers ask the same questions on WhatsApp because they can't see their rota, their pay or their score in one place.

— WHAT TO LOOK FOR

How to evaluate Amazon DSP management software.

If you're comparing platforms, these are the questions that matter most for UK DSPs.

Does it actually connect to Amazon Cortex?

Live scorecard sync — not weekly screenshot uploads — is the difference between intervening mid-week and explaining a drop on Monday.

Is it designed for DSPs, or general fleet software?

Generic fleet tools don't know about Cortex, Work Summary Tool exports, or SDD waves. A DSP-specific platform reflects how the operation actually runs.

Does it cover the full week's workflow?

Rota, dispatch, performance, payroll and compliance need to share one driver record. Stitching together five separate apps creates the spreadsheet rebuild problem you're trying to escape.

Do drivers get their own portal?

If drivers can't see their rota, score and pay themselves, the office spends the week answering questions instead of running the operation.

Is it built for UK compliance?

Right-to-work, licence expiry, GDPR data residency and ICO registration matter for UK DSPs. Generic global tools rarely tick all four.

Does Same-Day Delivery have first-class support?

If you run SDD contracts now or might in future, SDD needs its own rota view, wave timing and pay rates — not a workaround on top of standard delivery.

— DRIVER PORTAL

Drivers see their own rota, score and pay. You stop fielding the same five questions every Friday.

Every driver gets a personal login — no app download — and sees their week's routes, their personal Cortex score, their last payslip and any compliance documents they need to update. Self-service for the things drivers ask about every week.

DSPOps driver portal on a phone
FAQ

Common questions about DSP management software.

Something else on your mind? Email support@dspops.app — real humans answer.

Amazon DSP management software is a platform designed to help Delivery Service Partners run the operational side of their fleet — driver scheduling, performance tracking, van inspections, payroll, and compliance. It's built around the specific way Amazon DSPs work, so it integrates with Amazon Cortex and supports both standard and Same-Day Delivery operations.

DSP operations don't fit neatly into generic fleet software. Owners juggle Cortex scorecards, route assignments, driver portals, van checks and weekly payroll all referencing the same drivers. DSPOps is designed for that workflow, so the same driver record connects to their rota, their score, their van check, and their payslip.

Yes — DSPOps connects to Amazon Cortex to pull scorecard data, delivery progress and route information into the platform. You don't need to re-key data between systems, and per-driver metrics are surfaced live rather than as a weekly summary screenshot.

Most DSPs are live in around 20 minutes. The team imports your drivers from CSV, connects your Cortex feed and generates driver portal logins. Priority onboarding sessions are included on Professional and Enterprise plans.

Yes. SDD is a first-class module, not a bolt-on. You get a separate wave view for same-day routes, tighter SLA timers, late-stop alerts, and SDD-specific payroll rates — without losing visibility on standard delivery routes.

Yes — DSPOps is UK-hosted and GDPR-compliant. Driver data stays in the UK, DPAs are signed where required, and audit logs are kept for all data access.

The platform
Amazon forgot
to build.

20 minutes with us and you'll see your DSP on DSPOps. We'll import drivers, rota and Cortex data live.

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